We interviewed Rana Singh, an Information and Referral Specialist at Child Development Resource Connection Peel (CDRCP). Rana told us all about her role and how CDRCP is working together with PCYI.

cdrcp2Tell us about CDRCP and Services that you provide.

Child Development Resource Connection Peel, also known as CDRCP, is a multi-service agency that provides services and programs in the areas of Information, Referral and Service Pathways, Professional Education and Resources, and Early Years. CDRCP connects community and practitioners with the information, resources, training and services that promote quality family life.

What is your role as an Information and Referral Specialist with CDRCP?

As an Information and Referral Specialist, my role is to provide timely information and referrals. These referrals are for individuals requiring services related to quality early learning and licensed child care, and children, youth, and adults with developmental disabilities including Coordinated Information Peel, Respite Services and Kids Pathways Peel.

How can people contact you?

The Information, Referral and Service Pathways team can be contacted by:cdrcp

Phone: 905-890-9432
Email:  info@cdrcp.com
TTY: 905-890-8089

And through our Social Media pages such as Facebook and Twitter.

What does a typical call sound like?

Calls range from individuals looking for quality early learning and licensed child care in the community, to services for a child, youth or adult with developmental disabilities.

When a caller is looking for licensed child care, the Information, Referral and Service Pathways Specialist provides them with information on licensed programs, philosophies and curriculum, important questions to ask the child care provider when they are conducting site visits along with a list of programs in their desired area.   They are also provided with information on what to look for in a quality early learning and child care program including Ministry of Education guidelines and Raising the Bar in Peel – an initiative which demonstrates a program’s commitment to enhancing quality.

Coordinated Information Peel (CIP) provides information on services that support people with special needs. For example, a call may be from a family member looking for counselling services for their youth with a diagnosis of Autism. The caller is provided with information on available services and may be referred for service coordination.  If necessary, a direct connection can be made for the family by the Information and Referral Specialist.

Respite Services helps empower individuals with differing abilities and their families to lead active and rewarding lives.  The service helps connect families with a registry of respite workers, and provides the respite workers with related professional education and resources to better aid families.

CDRCP Kids Pathways Peel is the Intake for the KPP Network.  Helping families with children 0 to 18 who have a developmental disability and are in need of a Service Coordinator.

How do you support the Peel Children and Youth Initiative Enrolled by Six Strategy, promoting the Canada Learning Bond?

The Canada Learning Bond (CLB) is promoted to families that call the information line. We inform the family about its importance and where they can apply for the CLB.

Is there anything else you would like to add?

As an employee of CDRCP for the past thirteen years, the experiences that I gained here have taught me numerous new skills.  I love working for CDRCP as it is a wonderful organization that supports the community, and allows us to make an impact in the lives of others every day.

About Rana

ranaMy name is Rana Singh. After having graduated from Sheridan College with a diploma in Early Childhood Education, I obtained an Ontario college graduate certificate in Supervision and Administration in ECE.  For the past twelve years, I have worked for Child Development Resource Connection Peel (CDRCP) in various capacities including Education and Resource Coordinator, Program Facilitator and currently an Information, Referral and Service Pathways Specialist.  These different roles have allowed me to gain a wealth of knowledge and expertise in the early childhood field. My professional experience spans over fifteen years, and as a firm believer in lifelong learning I continue to embark on and explore new avenues of learning.  I am currently in the process of completing the behavioural science program at Humber College to enhance and broaden my skillset.  My goal as a professional is to continue to do my part in helping community members get connected to resources and services that will allow them to thrive.      

An Interview with a CDRCP Information and Referral Specialist